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Getting paid

Invoice payment terms, explained

Payment terms are two decisions dressed up as jargon: when you expect the money, and what happens if it does not arrive. Here is what the standard terms actually mean and how to choose between them.

Last reviewed August 13, 2026

Due on receipt means pay now. Net 7, Net 15 and Net 30 mean pay within that many days of the invoice date. A specific due date— “due 21 August” — means the same thing in a form nobody has to interpret, which for most small service businesses makes it the better choice.

The terms you will actually meet

TermMeansFits
Due on receiptPayment expected as soon as the invoice arrivesSame-day work, new customers, anything where you were on site today
Net 7Within 7 days of the invoice dateRegular domestic customers on a weekly or monthly round
Net 14 / Net 15Within 14 or 15 daysSmall business customers — long enough to be reasonable, short enough to stay in the current month
Net 30Within 30 daysLarger organisations with a payment run. Often not negotiable.
50% deposit, balance on completionHalf before the work, the rest when it is doneBooked work, materials-heavy jobs, anything with a date held for one customer

Two details that cause arguments. Net terms count from the invoice dateunless the invoice says otherwise, not from when the customer opened it or when the work finished. And “Net 30” assumes the reader knows the convention — plenty of domestic customers do not, and read it as a product code.

Choosing terms

The right terms depend less on your preference than on who is paying and how exposed you are if they do not.

  • Domestic customers:a real date, short. Someone whose kitchen you just worked in is not running a payment cycle. Give them “due 21 August” and a way to pay, and most will pay that evening.
  • Business customers: ask what their standard terms are before you quote. A company that pays on Net 30 will pay you on Net 30 whatever your invoice says, and knowing that up front is a cash-flow fact rather than a disappointment.
  • Large or long jobs:split the risk. A deposit, or staged payments tied to points in the work, keeps you from financing somebody else’s project out of your own account.
  • New customers: shorter than you would offer an established one. You can always relax terms later; tightening them reads as distrust.

Whatever you choose, put it on the document with the payment instructions rather than in a covering message. The invoice is the thing that gets filed; the message gets scrolled past.

Late fees and interest: the careful version

A lot of invoicing advice states a late-fee rate as though it were a universal entitlement. It is not. Whether you can charge anything for late payment, how much, and whether it would be enforceable depends on your agreement with the customer and on the law where you both are — including whether the customer is a business or a consumer.

Two real examples of how differently this is handled, to make the point concrete:

United Kingdom — statutory interest between businesses

UK law gives a business a statutory right to charge interest on a late commercial debt. GOV.UK states the rate as 8% plus the Bank of England base rate for business-to-business transactions, and a business can also claim a fixed sum towards recovery costs, scaled by the size of the debt. That right does not extend to debts owed by consumers. Agreed payment dates are also constrained: usually within 30 days for public authorities and 60 days for business transactions.

United States — no single answer

There is no general federal rule entitling a private business to charge late fees; it comes from your contract, and states regulate interest differently. The nearest federal analogue runs the other way — the Prompt Payment rules oblige federal agencies to pay a proper invoice, generally within 30 days, and to pay interest automatically if they are late. That is the government as a customer, and it says nothing about what you may charge a private client.

Getting paid on time without a policy

Most late payment is not resistance, it is friction. The three cheapest fixes have nothing to do with terms:

  • Invoice immediately. An invoice sent the same day is paid faster than an identical one sent next Tuesday, because it arrives while the customer is still pleased with the work.
  • Make paying trivial. Full bank details, or your payment app handle, on the document itself. Anyone who has to reply asking how to pay you has already delayed you by a day.
  • Give a date, not a term.“Due 21 August” is a thing a person can act on. “Net 14” is arithmetic they have to do first.

When someone has not paid

Assume it was forgotten, because it usually was. A short, friendly message a few days after the due date that restates the amount, the invoice number and how to pay resolves the large majority of late payments without any mention of terms at all.

Escalate slowly, keep every message, and keep the original document — the one you can reopen and re-send unchanged. That record is worth more than any clause about interest.

Sources

Late-payment interest, statutory compensation and enforceability are governed by contract and by the law where you and your customer are. The sources below are the primary references for the two jurisdictions named on this page. They are not advice, and they do not tell you what applies to your situation.

Terms on every invoice, without retyping them

Set your payment instructions once. Invoice Tiger copies them onto every new document, and every invoice has a due date field waiting for a date.

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